Accessibility Statement for The Henley Jazz Festival Ltd

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Last Updated: 23 March 2026

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At The Henley Jazz Festival Ltd, we are committed to ensuring that our festival is inclusive and accessible to everyone. By hosting our events in established indoor venues, we aim to provide a comfortable and accessible environment for all jazz lovers.

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1. Digital Accessibility

We strive to make our website accessible to all users. Our site is designed to be compatible with screen readers and keyboard-only navigation. If you have any difficulty using our website, please contact us at [email protected].

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2. Venue Accessibility

As our festival takes place across various indoor locations in Henley, we work closely with our partner venues to ensure the following:

• Step-Free Access: We prioritize venues that offer ramp or lift access to performance spaces.

• Accessible Seating: Each venue has designated areas for wheelchair users. We recommend contacting us in advance so we can reserve the best possible spot for you.

• Clear Signage: All venues will have clearly marked entrances, exits, and facilities.

• Assistance Dogs: Guide dogs and assistance dogs are welcome in all festival venues.

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3. Facilities

All indoor venues used by the festival are equipped with accessible toilet facilities. If a specific venue has limitations (such as a historic building with restricted lift access), this will be clearly noted on the individual event booking page.

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4. Sound and Lighting

• Acoustics: We aim for high-quality sound engineering to ensure clarity for those with hearing impairments.

• Lighting: We generally avoid the use of strobe lighting. If an artist’s performance requires specific lighting effects, a warning will be posted at the venue entrance.

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5. Contact Our Accessibility Coordinator

If you have specific questions about a particular venue's layout or need to discuss your requirements before booking a ticket, please get in touch:

• Email: [email protected]

• Subject Line: Accessibility Inquiry

We are happy to provide detailed information about door widths, elevator dimensions, or nearby disabled parking for any of our venues.

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Our Festival Venues

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We have carefully selected our venues across Henley to ensure a high-quality experience for all our guests. Below is the accessibility information for each location:

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• The Kenton Theatre

  • Access: Level access to the foyer and dedicated wheelchair positions in the auditorium.

  • Assistance Dogs: Fully welcome; aisle seating is recommended for extra space.

  • Facilities: Accessible toilets located on the ground floor.

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• The New Orleans (Hobbs of Henley Boat)

  • Access: Level boarding via a gangway. The lower saloon offers the most level floor space for guests with mobility requirements.

  • Assistance Dogs: Welcome on board (see our Dog Guest Disclaimer for noise/vibration details).

  • Facilities: Onboard accessible facilities are available.

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• Henley Town Hall (Ballroom)

  • Access: Full lift access is available to the Ballroom on the upper floor.

  • Assistance Dogs: Permitted in all public areas of this historic civic building.

  • Facilities: Fully compliant accessible toilets are available on-site.

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• Purdy’s Pop Up

  • Access: We ensure our pop-up spaces are step-free where possible. Please check individual event listings for specific room details.

  • Assistance Dogs: Welcome; please notify staff on arrival so we can seat you in a comfortable, low-traffic area.

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